Refund Policy

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Neptune Digital SL, AVENIDA MAISONNAVE 33 - PTL 3 03003 Alicante that is responsible for your information under this Return & Refund Policy.
Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
Service: refers to the service provided by Neptune Digital SL as described in the relative terms (if available) and on this platform.
Website: Neptune Digital SL’s site, which can be accessed via this URL: You: a person or entity that is registered with Neptune Digital SL to use the Services.

Thanks for shopping at Neptune Digital SL. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Neptune Digital SL. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Neptune Digital SL, you agree to the terms set forth below along with ZeNeptune Digital SL’s Privacy Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you have to issue a refund and return your item.

If the product does not meet the agreed obligations, you can issue a refund. Your refund may take a couple of days to process but you will be notified when you receive your money.

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

Via Email:
Via Phone Number: +34655249909
Via this Link:
Via this Address: AVENIDA MAISONNAVE 33 - PTL 3 03003 Alicante